Franchisee Hub — Sunnyside Grill

Welcome to the Hub

Your Franchise
Headquarters

Everything you need to run a successful Sunnyside Grill location — operations playbooks, community outreach programs, growth tools, and your store supply links — all in one place.

Training Docs

Card Programs

Partner Stores

Franchisee Dashboard

All documents confidential — franchisee use only

Customer service is always Priority Zero

Questions? [email protected]

Restaurant Training

Downloads

6 documents — more coming soon

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Read This First Growth · 6 Pages

30-Day Neighbourhood
Dominance Calendar

This is your roadmap for everything below. The 30-Day Calendar tells you exactly when and how to use each of the other documents — Week 1 focuses on the Off-Peak Checklist, Week 2 on Community Outreach, Week 3 on the Local Blitz, and Week 4 on Digital Curb Appeal. Start here before opening anything else.

Download ↓

Week 1Operational Excellence

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Operations

Off-Peak Productivity Checklist

The operating system for every slow moment. Priority 1: Critical Maintenance. Priority 2: Proactive Marketing & Outreach. Priority 3: Stocking & Continuous Improvement. Keeps the team productive and the store rush-ready between customers.

Week 2Community Foundations

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Community

Community Outreach Program

All 9 card programs: Kids Club, Next Visit (15% off), Player of the Game (free meal), 2-for-1 BOGO, Free Coffee, Customer Appreciation, First Responder (30–50% off), Seniors (20% off), and Corporate Cards. Target audiences, scripts, and action plans for each.

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Community

Community Neighbour Letter

The "Dear Neighbour" letter template to accompany your community card drops to local businesses, schools, first responders, and organizations. Introduces Sunnyside Grill, explains the card programs, and invites groups to reach out for meetings or events.

Week 3The Industrial Blitz

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Community

Local Blitz Log

Own your 5km radius. Strategic target list (First Responders → Industrial → Commercial → Community), weekly tracking log, 60-second pitch scripts for every scenario, objection-handling cheat sheet, and the Rules of the Road for staff leaving the four walls.

Week 4Sales & Reputation

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Growth

Digital Curb Appeal

Google Review Drive, third-party delivery optimization (Skip, Uber, DoorDash), the "Raise the Plate" Check Average Challenge, the Gold Plate Up-selling Cheat Sheet, and the Manager's Coaching Guide for staff outreach hesitation.

🚨 Priority Zero

Customer service always comes first. If a customer walks in, stop everything immediately.

👕 Uniform Rule

All external outreach must be done in full, clean uniform. You are the face of the brand.

📸 Social Posting

Post from your personal account to local community groups. Always tag @sunnysidegrill.

Partner Stores

Apparel & Marketing

2 stores available

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Uniform & Apparel

Entripy
Apparel Store

Your official Sunnyside Grill uniform store. Shop branded shirts, hoodies, jackets, and hats for your entire team. All items are Sunnyside-approved and ready to order.

T-Shirts Hoodies Jackets Hats Staff Uniforms

Shop Apparel →

sunnysidegrill.entripyshirts.com

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Print & Marketing Materials

Sunnyside
Print Store

Order branded marketing materials for your location — customer discount cards, business cards, and more. Click "Sign Up" when you first visit to access the full store.

Discount Cards Business Cards Flyers Signage

Shop Print Materials →

⚠ Click "Sign Up" to view · sunnysidegrill.ourproshop.ca

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Downloads

Apparel & Marketing

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